Family & Membership Guide
Everything families need to know about classes, membership, attendance, safety, and gym expectations. Every member agrees to this guide when signing the waiver.
What's inside
Welcome & Our Programs
What Pinnacle stands for, and what each program covers — Homeschool, Preschool and Me, Recreational Ninja, and Competitive Team.
Membership & Tuition
Monthly membership rates by program, the two make-up tokens included each cycle, and the one free trial class every family member receives.
Billing, Cancellation & Pauses
How payments are processed, how to cancel through the billing portal, and the one membership pause of up to 30 days available each calendar year.
Annual Calendar & Scheduled Closures
Planned closures are built into the annual membership structure and do not change the monthly rate.
Illness Policy
When to keep an athlete home — fever, vomiting, contagious illness — and when they may return.
Make-Up Classes
Absences must be reported at least one hour before class to be eligible. Make-ups are booked after the missed class, subject to availability.
Inclement Weather
Pinnacle decides independently of school district closures. How cancellations are communicated and what happens to a missed class.
Class Etiquette & What to Wear
Pre-registration, class structure, arrival and pickup, and clothing — athletic wear with full range of motion and closed-toe shoes.
Waiver & Assumption of Risk
A signed waiver is required for every athlete before participating in any class, open gym, or event, including siblings playing in the lobby.
Safety, Athlete & Parent Expectations
Gym conduct rules, what we ask of athletes, and how parents and guardians can support from the designated viewing areas.
Photo & Video
How Pinnacle uses class and event imagery, and how to opt out without affecting membership.
Injuries & Medical
Telling your coach about injuries or restrictions, and returning to full participation.
Open Gym
Drop-in sessions and the 10-pass option, which can be shared across the family.
Communication & Account Updates
Keeping your contact and account details current so you receive schedule and billing notices.
Read it here
Open the Family & Membership Guide (2026-2027) to read the full document.
This guide is written to make everyday policies easy to understand. The signed waiver, Terms of Use, Refund Policy, and billing authorization remain controlling where they apply. Pinnacle Athletics may update operational policies as needed and will communicate material changes.
Questions? Email info@pinnacleathleticsokc.com or contact us.